Care & Service

At PT Multi Elexindo Indah, we not only provide premium products for kitchen and refrigeration needs, but are also committed to providing optimal care services for each of our customers. We understand that the quality of the products we offer is only half of the experience you need. That’s why we provide reliable After Sales Services to ensure your devices are always working at peak performance.

Mulxindo Service Excellence:
Experienced and Trained Technicians

Our team consists of expertly trained technicians who have in-depth knowledge of the premium products we offer.

Responsive Customer Service

We are ready to provide fast and efficient support, whether by phone, email, or live chat.

Genuine and Quality Parts

To ensure every repair goes smoothly, we only use high-quality genuine spare parts.

Service Guarantee

We provide a warranty for every service we provide, so you can rest easy knowing that your device is getting the best attention.

Our After-Sales Services Include:
Routine Maintenance and Check-ups

We provide regular maintenance programmes to keep your device in top condition, ensuring long-term comfort and efficiency.

Fast and Professional Repair

If there is a problem with your product, our team of experienced technicians is ready to provide fast and precise repair services. We only use genuine spare parts to maintain the quality and durability of the device.

Consultation and Usage Guide

You can contact our customer service team at any time for assistance on how to use our products optimally, or if you have questions about installation and maintenance.

Contact Us:
If you need help or want to find out more about our care services, contact us at :
WhatsApp message: 0857 1788 8825
Tel: (021) 723 5888
Email : customerservice@mulxindo.id
With service hours Monday - Friday, 08.30 - 17.00 WIB,
Saturday 09.00 - 15.00 WIB Sundays & National holidays Holiday.
We are ready to help you!
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